Welcome to Sainte Anne – Ciboure

Dear Guests,

Welcome to Château Santa Anna, a historic estate from the 17th century. Nestled in the picturesque town of Ciboure, it has been meticulously restored to preserve its original charm while offering modern amenities.

We have provided complimentary Wi-Fi throughout the property to ensure your stay is as comfortable as possible. A QR code at the main entrance will connect you. Wi-Fi repeaters are placed around the property, clearly marked for your convenience. Please do not remove them. Wi-Fi is available both inside and outside, including the pool area.

Check-in and Check-out:

  • Check-in: 16:30 hrs
  • Check-out: 10:00 hrs

House Rules:

  • No Smoking: Smoking is not permitted inside the Château.
  • No Pets: Pets are not allowed.
  • Quiet Hours: Please respect our neighbours and keep noise to a minimum after 23:00.
  • Security: Ensure all doors and windows are locked when you leave the property.
  • Garbage: Please dispose of garbage in the bins provided and follow the instructions below.

Amenities:

  • Hot Water: There is plenty of hot water. However, if you choose to take long showers, please consider your fellow guests might experience lukewarm water.
  • Kitchen and Laundry Room: Located on the first (ground) floor. If any extra linen is required, please contact the housekeeper using the form at the bottom of this page.

Pool Area Rules:

  • Pool Cover: Please ensure the pool cover is closed every night. This helps to maintain the pool’s heat and prevents wildlife from falling in.
  • Pool Cleaning Robot: A robot cleans The pool automatically twice a day. Please do not remove the robot from the pool.
  • Pool Cushions: When not in use, please return the pool cushions to the pool house. This will protect them from damage due to rain.
  • Umbrellas: To prevent damage from strong winds, please ensure that umbrellas are not left open when not in use.
  • Pool House Shutters: The pool house has electric shutters. Please make sure they are closed every night. The switches are immediately inside the pool house and the main door has a key switch on the outside.
  • Maintenance Visits: During your stay, you may meet the weekly pool maintenance man or the gardeners. Due to the weather, we are unable to give you exact times or days for these visits. Thank you for your understanding.

Fire Safety:

  • Fire Extinguishers: Located throughout the property.
  • Staircases: The main staircases are located at the western and eastern ends of the property.

Laundry room:

Washing Machine
Keep the door and drawer for detergent open after use.
This helps to kill bacteria.

Tumble Dryer
After use, please clean the filter below the container and empty the water container. Note that some water may leak on the floor from condensation. This is normal.

All instructions for machines (kitchen and laundry room) are in a container on the white shelf.

Fridges
When empty and turned off, please leave the door ajar.

Rubbish and Recycling:

The local authority has strict rules on separating rubbish and recycling.

Yellow bags are for paper, plastic bottles, cardboard and aluminium cans.

Black bags are for all other rubbish.

Vegetable and fruit leftovers can be placed in the container next to the Green Lexus parked under the trees next to the house.

The nearest community rubbish bins are at the edge of the property. As you leave the house, take the road to the left past the small houses. Just before the junction of the main road, you will find four rubbish bins. The two yellow ones are for yellow (recycling) bags. What3Words map: ///touted.picturesque.salsa

For bottle recycling, head towards the supermarket; at the first roundabout, take a right, and 25 meters on the right-hand side, you will find a bottle recycling bin.
What3Words map: ///outperform.convening.carwash

Driveway Use:

  • Please use our driveway as much as possible to keep our neighbours happy. It is the long, winding road on the right-hand side when leaving the house.

Local Transportation:

Nearby Facilities:

  • ATM: Ciboure – E.Leclerc

Restaurants:

Kaiku 17 rue de la République kaiku.fr +33 5 59 26 13 20

Blue Cargo bluecargo.fr +33 5 59 23 54 87

Kaitza in Ciboure 15 quai Maurice Ravel restaurant-ekaitza.fr +33 5 59 51 29 51

Chez Mattin, Ciboure chezmattin.fr

Ostalamer 10 route de la Plage ostalamer.com +33 5 59 85 84 71

Ubarrechena St Sebastian ubarrechena.es +34 943 42 83 52

Bars for fun and sunset:

Chez Nadyne 57 Chem. de Cenitz, 64210 Guéthary
What3Words map: ///cotton.escapades.mooing

Iluna Bar 50 promenade de la plage +33 6 23 14 67 90

Emergency Contacts:

Police, Fire, Ambulance dial 112 from any mobile telephone from any country on any network.

Hospitals:

Polyclinique Côte Basque – Located at 7 Rue Léonce Goyetche, this is a key healthcare facility in the area. It offers a variety of medical services and specialities.
Telephone +33 559 51 63 63
What3Words map: ///dorm.snuggles.excited

Centre Hospitalier de la Côte Basque (Bayonne) – While not in Saint-Jean-de-Luz itself, this hospital is about 20 km away in Bayonne and provides comprehensive medical services, including emergency care.
What3Words map: ///famous.taps.dripped

SOS Médecins Côte Basque: For urgent medical needs, SOS Médecins is available in Anglet, about 16 km away. You can contact them at +33 559 03 30 00 for assistance and emergency house calls.
What3Words map: ///nuptials.deceiver.sculpture

Things to Do in Ciboure and Surroundings:

Market Day: Sunday

Église Saint-Vincent: A beautiful church with stunning architecture.
What3Words map: //////cans.groups.response

Port de Ciboure: A charming port area perfect for a leisurely stroll
What3Words map: ///branched.staffers.puts

Fort Socoa: A historic fort offering picturesque views of the bay
What3Words map: ///inwards.canoed.moonwalk

For more details, visit Saint-Jean-de-Luz Tourist Information

Saint-Jean-de-Luz is known for its vibrant atmosphere and traditional Basque culture. The town boasts a beautiful harbour, colourful houses, and narrow streets filled with shops, cafés, and restaurants. It’s a perfect destination for leisurely strolls, enjoying fresh seafood, and soaking up the local culture. Market Day is Monday & Friday.

Departure Checklist:

  • Check-out Time: 10:30
  • Ensure all personal belongings, including chargers and cables, are removed.
  • Dispose of all trash and recycling in the appropriate bins.
  • Wash any used dishes and put them away.
  • Ensure all lights and appliances are turned off.
  • Lock all doors and windows.
  • Return the keys to the lockbox or designated location.

Thank you for choosing Château Santa Anna. We wish you safe travels and look forward to seeing you again soon.

Team Château Santa Anna.

For any assistance you require during your stay, please use the form below.

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